"The session went well beyond what I expected - people were far more energised than usual! "

Claire Butler, HR Manager,
the Wales Office

About NLP



NLP is about Communication and Language

One of the principles of NLP is that we are always communicating and a very large proportion of our communication is non-verbal. So what are we communicating? What is communication? Is what we intend to convey the same as what the listener understands? If not, how do we recognise the cues and adjust? Research, sponsored by BT (British Telecom), tells us that 6 out of 10 people in the UK want to be better at communicating, building relationships. NLP provides practical tools for achieving highly skilled communication.

Language affects how we think and respond. The very process of converting experience into language requires that we condense, distort, and summarise how we perceive the world. NLP provides questions and patterns to make our communication more clearly understood. NLP teaches us to understand how language affects us through implicit and embedded assumptions.

The English language is full of traps and pitfalls for the unwary communicator… for example, if you are told NOT to think of an elephant, you will immediately think of an elephant, which is the opposite result from that intended!

Listen for the use of implied assumptions when you use the word "but". For example, "I like the way that you did that piece of work, but… ." The listener tends to forget everything that went before the "but", waiting for problems to emerge. Since advertisers, the media and politicians use language to convey their messages, learning about language through NLP can increase awareness and "consumer protection" for your mind.