"The session went well beyond what I expected - people were far more energised than usual! "

Claire Butler, HR Manager,
the Wales Office

About NLP



What are the business benefits of training in NLP?

Basic NLP skills which improve and enhance communication, rapport building and goal setting are all immediately applicable to the business world and have a proven positive effect on business performance. Specific skills for dealing with people who perceive the world differently from us will help improve relations with peers, bosses, customers, new prospects, and across cultural divides in multinational companies.

Many leaders and consultants in businesses have turned to the creative and innovative aspects of NLP for inspiration in organisational development, total quality management, team building and strategic planning.

NLP skills underlie much of what is taught in negotiation courses. Modelling is being used in many areas of business, including in sales teams. Presentation skills and public speaking are an integral part of corporate life today. NLP self-management techniques, language patterns and goal setting are vital to effective speaking and peak performance.

Imagine improving your own performance easily, what would be different?

A business's performance is dependent on the performance of its people. To grow the business, you need to grow your employees. But "growing" usually means stepping outside our comfort zone, yet limiting beliefs or fear of failure often prevent this.

NLP training creates an environment where people feel safer about stepping outside their comfort zone and discovering the strengths and resources they never knew they had. The business benefits are there to reap: - happier, better performing teams, increased staff retention, fewer misunderstandings and improved customer satisfaction. In today's economic climate; can you afford not to gain the competitive edge available to you through NLP?

Negotiating - Ask better questions to determine their criteria and values and use perceptual positions to understand all parties' attitude and relationship with you.

Understanding and delighting customers - Develop compelling solutions for your customer's needs and understand your customer's relationship with you. Use thinking styles and meta-programmes to understand how your customers buy

Understanding and working with internal customers, clients & suppliers - Improve rapport skills to achieve a relationship of trust and ask better questions to enable your suppliers develop propositions that meet your requirements. Use stories to demonstrate your capabilities more effectively

Setting Direction - Use questions effectively to determine how best to achieve your outcomes and ensure realistic implementation plans for success

Releasing potential - Use your colleagues' thinking styles and preferred meta-programmes to communicate more effectively and to value different strengths and capabilities in others. Also use NLP attitudes and techniques to coach more effectively and to develop modelling skills to develop the beliefs, capabilities and behaviours you need to accomplish your outcomes

Achieving results - Get customers, colleagues and suppliers to want to work with you because you understand their values and motivation. Ask to the right questions to determine what (if anything) is needed before your customer confirms the order and create the right attitude so that your customers will always recommend you for the appropriate future opportunities.

Presenting and communicating skills - Develop your rapport skills so that you can build rapport easily with a wide range of people and develop new methods of getting feedback so that you continually improve what you do.