Privacy Policy

 

Reveal Solutions Training Ltd. Are committed to protecting and respecting your privacy.

This Policy explains why and when we collect personal information from people who visit our website, participate on courses that we are running and in taking part in psychometric profiling tests as part of personal or organisational development. How we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to contact@revealsolutions.co.uk or by writing to Reveal Solutions Training Ltd Lynewood Villas, 136 Seymour Road, Gloucester GL1 5HR. Alternatively, you can telephone 01452 523822.

Who are we?

Reveal Solutions Training Ltd. Is a UK training business registered as a limited company 7327493  at Companies House, 4 Abbey Orchard Street, Westminster, London. SW1P 2HT who’s primary purpose is to support the personal development of individuals, through (i) training courses designed for and run in organisations as part of the organisations development offering (ii) through the attendance of public NLP & mBIT courses (iii) through coaching by one of our coaches (iv)by the use of products sold by Reveal Solutions Training Ltd.

How do we collect information from you?

We obtain information about you in the following ways

  • when you use our website, for example when you make a purchase of products or courses from our online store or when you participate in any of the online free quizzes. Or you register to join our mailing list. Or when you want to follow or leave a comment on the blog page.
  • Register for Reveal Solutions webinars
  • Undertake an agreed psychometric test or 360 degree feedback process as part of your personal development
  • When undertaking 1:1 coaching as part of a coaching agreement

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. If you are completing a psychometric questionnaire, your personality preferences leading to potential indication of personality  type or traits, it is collected by third party psychometric test providers who specialise in the secure online capture and processing of questionnaire responses, as explained below and then made available to us in the form of a test report which we share with you.

Completion of 360 degree feedback. The personal information that we collect may include your name & email address. 360 degree feedback is provided through third party providers   Third party 360 feedback providers have their own privacy Policy’s.

 

How is you information used?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • dealing with entries into a competition;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about up and coming trainings, products and services.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver 1:1 feedback following completion of a psychometric instrument questionnaire). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Please be reassured that we will not release your information to third parties beyond Reveal Solutions staff and contractors for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality products. When you enquire about or purchase one or more of these products, the relevant third party product provider may use your details to provide you with further information in relation to the product purchased. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure online store web pages, your purchase is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

Your choices  

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about products courses or professional services, then you can select your choices by ticking the relevant boxes situated at the point we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: contact@revealsolutions.co.uk or telephone on 01452 523822.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: contact@revealsolutions.co.uk or phone 01452 523822.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of ‘cookies’

Like many other websites, the Revealsolutions website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies Policy. Turning cookies of may result in a loss of functionality when using our website.

 

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy Policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the Policy of that third party site.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on April 2018